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    • Kevin O'Connor

    Kevin O'Connor is president of "User Insight":http://www.userinsight.com/, a user experience strategy firm providing research and consulting to more than 300 clients in 25 different industries. User Insight, an Inc. 5000 firm, is headquartered in Atlanta, Ga.

    In the Age of Social Media, the Customer Really Is King

    by Kevin O'ConnorApril 18, 2012
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