Maximizing the SXSW Experience with Social Media

    by Jason Feinberg
    April 1, 2009
    Twitter won the SXSW Web Award in the "Blog" category. Photo by Scott Beale of "Laughing Squid":http://laughingsquid.com.

    Every year, thousands of bands, music industry professionals, and hardcore fans flock to Austin, Texas for the mighty South By Southwest (SXSW) music festival. Over the course of nine days, three distinct but interwoven conferences take place — Interactive, Music, and Film.

    For the uninitiated, SXSW can be an overwhelming, daunting experience. But for tech-savvy patrons, technology has made the conference an immersive, engaging, interactive playground. Using wired tools, music, tech, and film fans alike can get the most out of the SXSW experience.

    By using social networks and dynamic tracking, a SXSW attendee can truly maximize one of the most hectic and fun weeks of the year."

    Doing SXSW The Wired Way

    SXSW has just celebrated its 23rd year. For the first 15 or so, most people were on their own when it came to figuring out where the best parties were, where their friends were headed, or when that secret party on the pedestrian bridge was starting. Mobile web browsing was in its infancy, social networks did not have the reach they do today, and portable devices were far more limited in bandwidth and function.


    The past four or five years have seen a massive boost in connectivity for festival goers, and with that comes the ability to attend SXSW as a wired individual woven into the social fabric of the conference. Dynamic websites, iPhone applications, and social networks have combined to allow a savvy user to tap into the pulse of SXSW in a real-time, interactive fashion.

    Planning Ahead

    The first step in preparing for a wired SXSW experience is to get involved in as many relevant online communities as you can find, as early as possible. Between networks on the roll-your-own social site Ning, local sites such as Austin360.com and Austinist.com, and the official SXSW.com website, an attendee can begin planning and getting to know other festival-goers well before the conference begins.

    The value of this cannot be overstated — by forging online relationships in advance, you won’t be blindly meeting people for the first time when you arrive. By the time SXSW rolls around, you can already have a full calendar of meetings, parties, and showcases just based on the connections made via online communities.


    Facebook is another tool that can be used to create a schedule. Many companies that require RSVPs for their parties use the Facebook event module to facilitate the process. This allows a user to organize all upcoming parties in one place, and access the information from any computer or web-enabled phone. Compared to the spreadsheets and text documents used by many attendees, this is a much more dynamic and accessible way to plan the week.

    The Essential Digital Tool

    Social networks are critical in getting to know the people in the conference’s ecosystem, but they don’t help as much when you finally hit the pavement on Sixth Street in Austin. This is where your digital conference toolbox comes in.

    The first and most obvious tool in this arsenal is the micro-blogging platform Twitter. There is no easier, more dynamic, or simply useful service for navigating SXSW than this. The challenge is knowing how to best use Twitter and related applications to maximize their bird’s eye view of the conference.

    Vendors fill the main SXSW exhibiting hall

    At this point, you should be so immersed in relevant social networks and local sites that you are already following the Twittter feeds of other attendees. Even if you were doing nothing more than browsing their updates via your mobile phone, you would still come across more events than you could squeeze into your schedule. However, that is only accessing one stream of information from this source.

    Twitter offers a tremendous tool in its search capabilities. By searching for the right keywords, you can learn how atrocious the lines are for a party, find out how long you have to get to a venue to catch a band, or find the closest free beer. For example, I was at a dinner with some colleagues, trying to time it just right so I could head to the Perez Hilton party in time to see Thunderheist. There was no set time published, but I did know what band was on right before them. By searching Twitter (and letting it auto-refresh) for the other band’s name, I got a real-time update of when that band would hit the stage, and when they were about to finish their set. This let me stay at the dinner until the last second, then step outside to catch a cab, and still get to the party five minutes before Thunderheist hit the stage.

    In addition, I fired off some @ replies to a few of the people at the party and was able to meet up with them when I got there. This is a great way to expand your network in a dynamic fashion.

    Another useful Twitter-related program is Tweetdeck, which allows for custom groups. These act as filters that only show feeds of a specific set of people. I set up a group for all people I knew were attending SXSW, and this provided a concise feed of all SXSW-related activity. A number of other programs offer groups, but I find Tweetdeck to be the most flexible.

    Expanding the Digital Toolbox

    Pepsi’s SXSW Twitter Visualizer

    Another digital tool I found extremely useful was the SXSW 2009 Twitter Visualizer from Pepsi. This Flash application aggregated live Twitter feeds related to SXSW and plotted them on a map of downtown Austin. In addition to simply being entertaining to watch, it gave a continuously updated stream of information about who was at what club, where the lines were, and random things overheard across the conference. The end result is similar to searching Twitter, but the data comes at you via push versus pull, which can introduce you to new things that you hadn’t thought of or didn’t know about.

    SonicLiving published a useful SXSW guide widget for plotting out a show schedule. The embeddable application allowed searching for bands, creating show calendars, finding other fans, and getting automatic concert updates. In addition to being accessible via a web browser, the site was optimized for iPhones to allow access on the go.

    Another iPhone application called BandLoop is useful for discovering what is happening in your immediate area. The app determines your location based on GPS, then presents a map with selectable markers for nearby events. Tapping each item shows what bands are performing nearby, club info, and further details and links for the bands.


    Continuing on the iPhone theme, no music fan’s pocket Mac is complete without the last.fm app. Coupled with their conference-specific SXSW Band Aid program, iPhone users can get a personalized list of suggested SXSW shows based on their last.fm account and the site’s recommendation service. This provides an excellent way to find new bands that you are likely to enjoy.

    Plugging It All in

    Each of these tools alone provides a deeply effective and efficient way to attend SXSW, but taking it a step further and combining them can create a festival experience with both immediate and future benefits. By using social networks, dynamic tracking, search capabilities, massive networking opportunities, and highly accessible scheduling tools, a SXSW attendee can truly maximize one of the most hectic and fun weeks of the year.

    Jason Feinberg is the president and founder of On Target Media Group, an entertainment industry new media marketing and promotion company. He is responsible for business development, formulation and management of online marketing campaigns, and media relations with over 1,000 websites and media outlets. The company has served clients including Warner Bros. Records, Universal Music Enterprises, EMI, Concord Music Group, Roadrunner Records, and others with an artist roster that includes The Rentals, Thin Lizzy, Sammy Hagar, Primus, Poncho Sanchez, Ringo Starr, Chick Corea, and many more.

    Photo of exhibit hall by Chad Bernhard, Kate Lurie / CUNY Graduate School for Journalism via Flickr.

    Tagged: bandloop digital tools iphone last.fm sonicliving sxsw twitter
    • Its Twitter all the way. Not just at SXSW but this year at GramFest in Joshua Tree. Each act has its own twitterlicious way to find out exactly what is going on at exactly the right time.

      I just love the way the world has evolved into e-beings and their lives.

    • It’s such an exciting time as all these tools evolve. Thanks for such an informative, real world tech roundup.

    • Most people still do email. When television replaced film that was a much bigger change than when s/n replaced email. In fact it turns out that s/n is simply and extension of email. Perhaps television was actually an extension of film, but was misused? Support the Arts!

    • Most people still do email. When television replaced film that was a much bigger change than when s/n replaced email. In fact it turns out that s/n is simply and extension of email. Perhaps television was actually an extension of film, but was misused? Support the Arts!

    • Wes

      Great post Jason! I love seeing technology used in harmony with already common experiences, such as this. Larger gatherings like SXSW can take real usable advantage of these types of media networking tools. Even smaller groups can coordinate and interface with each other easily, in new cool ways, using apps such as tweetdeck and others. Exciting times for musicians!

    • http://www.keepinitwill.blogpot.com/

      PBS needs our help and we need PBS. Not only are they the best in children programing. They are the only Media outlet that has integrity. They need more resources to not only sustain but improve their ability to investigate Leeds. We can not allow the mainstream Media to continue to be our main source of info. Please demand the truth.
      Thank you PBS

  • Who We Are

    MediaShift is the premier destination for insight and analysis at the intersection of media and technology. The MediaShift network includes MediaShift, EducationShift, MetricShift and Idea Lab, as well as workshops and weekend hackathons, email newsletters, a weekly podcast and a series of DigitalEd online trainings.

    About MediaShift »
    Contact us »
    Sponsor MediaShift »

    Follow us on Social Media