Survey: Freelancers Happy, Hopeful, but Undercompensated Considering Education Level

    by Dillon Baker
    July 19, 2016

    This post originally appeared on Contently’s The Freelancer.

    There are a lot of studies out there about freelancing—but not many about freelance creatives. Here at The Freelancer, that’s who we are: writers, editors, photographers, designers, and more, all pursuing our passions while trying to make a buck.

    So we decided to create a recurring study about, and for, those freelance creatives. Last year’s inaugural edition covered a variety of topics, including workflow, unions, and the best and worst parts about freelancing.


    This year, we ran many of the same questions in order to gauge any change in the community. But we also introduced a swath of new topics such as the pervasiveness of branded content, a more detailed demographic breakdown of income, and the importance of social media and technology. Here are the results.


    We sent out a 42 question survey through Typeform this April to our email list and our social channels to gauge how our audience—and freelance creatives generally—are managing the freelance hustle. The results were taken from a month-long period. The questions ranged from the basic, about income and client type, to more complicated, dealing with issues like late payment and the importance of social platforms.


    We received 1,119 responses in total. Of those 1,119, 88 percent are writers, 34 percent are editors, and 24 percent are content marketers or strategists. Other types of creative such as photographers, videographers, made up 19 percent of the total. As you can see by the overlapping percentages, respondents could give multiple answers. There were 2,167 total responses, which shows how many freelance creatives diversify their incomes with multiple skills.


    Given our content, it’s not too surprising that the majority of our respondents partake in freelance writing—we tend to focus more on writing than anything else, though we hope to change that in the future. But for now, it’s important to remember that these results overwhelmingly represent writers more than any other type of freelance creative.

    Geographically, the respondents are mostly from the United States. U.S. citizens accounted for 66 percent of the total respondents. Canada and the UK came in second and third, with 8 percent and 6 percent, respectively.

    Ethnically, 78 percent of respondents are white. That’s 15 percent more than U.S. demographics, where non-Hispanic whites make up 63 percent of the total population. Asian ethnicity was second with 7 percent, and black third with 5 percent. 46 percent are married and 28 percent are single; in the U.S., 50.6 percent of the population 16 and above is single.

    80 percent of respondents have attained a bachelor’s degree or higher. 33 percent of the total U.S. population has a bachelor’s degree or higher, a 47 percent gap.

    73 percent of respondents are female, which aligns with previous numbers that have suggested that females heavily outnumber males in the freelance creative community. Not surprisingly given the education numbers, 61 percent of the total are between 25 and 44 years old. Only 53 respondents are between 18 and 24, which further suggests that having college degree is key to making it as a freelancer.

    Key results

    Besides the demographic results, our questions teased out some noteworthy results on some of the biggest issues facing freelancers.

    76 percent of freelancers do it by choice. Despite the inherent complexities of freelancing—wage instability, lack of benefits, tax complications, and so on—creatives largely go freelance because they want to, not because they need to.

    —Overall, it was a good year for freelance creatives. 55 percent think their life as a freelancer has improved in the past year, and only 13 percent say it declined. That’s a drop from last year, however, when 65 percent said their life as a freelancer had improved.

    —Freelance creatives are mixed when it comes to the future. 35 percent expect freelancing to become less difficult, 34 percent think it will get more difficult, and 31 percent think it will stay the same.

    —Among full-time freelancers, income is at a comparable level to U.S. averages. 40 percent of the labor force’s yearly income is under $20,000, compared to 35 percent of full-time freelancers. And about 8 percent of full-time freelancers make more than $100,000 in yearly income, compared to 6.6 percent of the U.S. labor force. Given that freelance creatives are overeducated compared to the general U.S. population, however, full-time freelancers are be being under-compensated relative to their education level.

    —Social media is critical for many freelancers. 65 percent have social media profiles that they update and use regularly for their work, and more freelancers gave social media a 10 (on a 0–10 scale) for importance to their work than any other number.

    —The co-working and sharing economy trends are all hype, at least among freelance creatives. Only 3 percent of respondents said they worked mostly in a co-working space, and only 1 percent of part-time freelance creatives said they also work in the sharing economy (e.g., Uber and Airbnb).

    —Late payment may not be as huge of an issue as organizations like Freelancers Union make it out to be. 22 percent of freelancers said late payment hasn’t affected them at all, and on a 0–10 scale from “It hasn’t affected me at all” to “It’s affected me significantly,” 3.68 was the average response. In reality, the biggest issue may simply be securing enough work: 49 percent of respondents named that their biggest challenge.

    Results and analysis


    Overall, 46 percent of freelancers make less than $10,000 a year. However, 41 percent of respondents only freelance part-time, which skewed the numbers significantly (see below). Our results suggest that freelance creatives have a relatively similar income distribution as the total U.S. labor force.

    Via the U.S. census

    As you would expect, part-time freelancers make significantly less money than full-time freelancers. Still, a full 22 percent of full-time freelancers make below the federal threshold for poverty for individuals.

    Full-time freelancers also tended to be more satisfied with their income. 20 percent of full-time freelancers rated their satisfaction a seven, the most of any choice. Five was the number picked the most by part-time freelancers, at 17 percent of the total.

    Males make slightly more money than females, despite being outnumbered by more than two to one. The gap isn’t as large as some previous studies have suggested, but it is present.

    We didn’t see much difference in income between freelancers who work mainly for brand clients and agencies compared to media companies or an even mix of both. A smaller percentage of those who who worked mainly for media companies make less than $10,000 a year, but a quadruple amount of those who work with a majority of brand clients make more than $100,000. This suggests that it can be difficult for the average freelancer to break a high income threshold without brand clients.

    Overall, the financial impact of freelancing on people’s financial lives is mixed. 35 percent said their income has increased since they began freelancing, while 27 percent say it has decreased. But given that many freelancers only freelance part-time, and use it more as supplementary income, many freelancers could only have seen their incomes increase.

    Why freelance, and how much?

    As we saw in our key findings, 76 percent of freelancers start by choice. That doesn’t change when you break it out by full-time versus part-time, either: 76 percent of full-timers do it by choice, as do 77 percent of part-timers.

    The number one reason people decided to go freelance was for independence (60 percent), followed closely by flexibility (also 60 percent), greater opportunity (38 percent), and financial gain (32 percent). “Other” made up the remaining 8 percent.

    On average, full-time freelancers work 30–40 hours a week, whereas part-time freelancers tend to work 0–10 hours a week. Among full-time freelancers, 29 percent work 40 hours a week or more. 55 percent of those who work more than 40 hours a week do it out of necessity.

    Social media and tech

    As social media has become more and more important for media companies and brands, so, too, has it for freelancers. While 48 percent of respondents regularly use a professional website, 65 percent said they have social media profiles they regularly use for their work.

    On a 0–10 scale, freelancers on average rated social media a 6.26 in terms of importance, though 10 was given the most of any number.

    Of the main social networks, LinkedIn ranked tops in terms of importance, followed closely by Twitter and Facebook. Instagram, Tumblr, and “Other” made up 7 percent of the total.

    Meanwhile, other tech trends like sharing economy jobs (such as Uber or Airbnb) and co-working proved to be little more than hot air among freelance creatives. An overwhelming 88 percent of respondents work from home, while only 31 respondents (3 percent) indicated they work mostly in co-working spaces. And among part-time workers, only eight respondents (1 percent) work a sharing economy job as well.

    In terms of how freelancers receive the majority of their payment, online platforms like PayPal came in third behind direct deposit and mailed checks, though they still made up 30 percent of the total. Digital work platforms (such as Contently) faired fairly well, however, coming in second for how freelancers find work online. Of course, our association with Contently may have biased the results.

    Working for brands

    Freelance creatives have always done work for corporations and agencies, but with the rise of branded content like native advertising and content marketing in the past few years, the opportunities for freelancers have only grown.

    But how many creatives are really creating content for brands, and why? According to our survey, 67 percent of freelancers have created content for brands in the past year. It’s important to take this result with a grain of salt: We are a blog run by a content marketing technology company, and many of our readers do work with Contently. Still, the results suggest that creatives—and writers in particular—don’t rely only on media companies for their income.

    The majority of respondents either do an even mix of work between media companies and corporate clients or work more for media companies, as you can see in the chart below.

    In terms of why freelance creatives work for brand clients, the reasons are mainly financial: 67 percent said they think working for brand clients is either “financially necessary” or “a financial bonus.” But that doesn’t mean that freelance creatives are ashamed of the work. Only 4 percent said working for corporate clients is “something to hide,” and a majority (39 percent) of freelancers post their brand work on their personal portfolios. Plus, 48 percent of respondents said they found working for brand clients to be “something I’m proud of” or “personally rewarding.”


    We concluded the study with one important question, and one silly one. For the former, we asked whether freelancers would take full-time job in their field with identical pay, plus benefits.

    Compared to last year’s results, there was a downtick in freelancers who would stick it out over taking a full-time job. Excluding those who already had a full-time job in their field and freelanced on the side, 25 percent said “Yes,” compared with 30 percent last year.

    It’s hard to explain the decline, besides simple variance, though the result aligns with the drop in freelancers who saw their pay increase and who are optimistic for the future.

    On a more fun note, we also asked freelancers whether they would date a fellow freelancer. In the past we’ve written about the difficulties of living with another freelancer, but it didn’t seem to detract our respondents, as you can see below.

    To those who said “No way,” we’re assuming you’re either already hitched or have had a bad experience. Either way, our condolences. Here’s to a brighter year.

    Dillon Baker is the associate editor for Contently’s publications The Content Strategist and The Freelancer. He’s previously been published in The Wall Street Journal, Fast Company, Pando Daily, BuzzFeed Ideas, and Kill Screen. Follow him on Twitter @dillonmbaker.
    thefreelancerlogoThis post originally appeared on Contently’s The Freelancer. The Freelancer is a digital publication by Contently that helps freelancers understand their industry, improve at their craft, and get paid for doing what they love. Sign up for The Freelancer’s email here or follow on Twitter @TheFreelancer.
    Tagged: contract jobs freelance income freelance jobs freelance writing freelancer freelancing the freelancer

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