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    Categories: AdvertisingShift

SpiralFrog Misses the Point of Digital Music


First, let’s congratulate the traditional music-on-wax industry for trying something new in digital music — outside of suing its customers. The largest of the music companies, Universal Music Group, announced it would offer free music downloads through a startup called SpiralFrog supported by advertising. The other big music companies are negotiating with SpiralFrog, too. Clap, clap, clap.

But before you hurt your hands with all that applause, you might want to look at the fine print of this deal. According to the New York Times and bloggers covering the story, there are some “gotchas” with the free SpiralFrog service, due to launch in December:

+ You must listen to a 90-second audio commercial for every tune you download.

+ Your music will be in the protected WMA format, not playable on iPods.

+ You will not be able to burn a CD with the music, but can listen to songs on a limited number of computers or MP3 players.

+ You will have to return to the SpiralFrog site to view ads each month or your downloaded songs will expire.

There have been music services such as Napster and Rhapsody that offer free unlimited listening for monthly subscription fees. And now Napster is offering some free streaming music with advertising. The Times reports that peer-to-peer music site Kazaa will relaunch with a similar business model to SpiralFrog’s — free music supported by ads.

But with all those restrictions listed above, who will bother to listen and watch so many ads just for a song on their MP3 player? That remains to be seen. The announcement of the Universal/SpiralFrog deal set off a media frenzy, and numerous TV reports probably oversimplified the situation: Get free music just for watching an ad!

Bloggers were less impressed. Ted Samson at InfoWorld Tech Watch wrote that “There are right ways to use ad revenue to provide free goods and services, and there are wrong ways.” He thinks people won’t want to go through the hassle at SpiralFrog for free music when there’s already so much cheap or free music at MySpace band pages or Napster or Yahoo Music.

At the Digital Music Weblog, Grant Robertson wonders if musicians will get royalty payments on this free music. One commenter on that blog ran down the reasons that SpiralFrog would go out of business in a year:

Problem #1: There’s no way in hell I want to listen to a minute and a half advertisement before listening to my music. The trend with TiVo, satellite radio, and others is that people want to SKIP THE COMMERCIALS! Free or not!

Problem #2: The file expires after 6 months. So why would I waste the time downloading music from this service if in 6 months I’m going to have to redownload the songs I like all over again?

Problem #3: It won’t burn to CD.

The recording industry is trying a bunch of things to see what will stick in this digital age but I can tell you one thing, this is more trouble than it’s worth and won’t put one dent in [peer-to-peer music sharing]. Really, is the music industry full of morons who think that making it harder for their customers is a good business model?

So on the consumer side, SpiralFrog has a problem convincing people to go through all this trouble to get free music. On the business side, it also has the problem of trying to get enough advertising money to support itself and the big payments it makes to the record labels. MarketingShift’s John Gartner has serious doubts about that.

“Allowing music to be downloaded for free is nuts,” Gartner writes. “Yes, the International Federation of Phonographic Industries says there are 40 illegal downloads for every legal one. But getting a penny or two to advertise to the few who aren’t already illegally downloading music will be a big money loser…Perhaps SpiralFrog will limit the free downloads to less popular tracks, and in that case nobody will use the service. This service will have a lifespan much shorter than your average leopard frog (5-8 years).”

Ouch. One thing in SpiralFrog’s favor is that its service doesn’t exist yet, so there’s still time to tweak the business model and figure out how to satisfy listeners while also bringing in enough advertising money. More than anything, though, this free-stuff-for-watching-ads model has been tried before in the dot-com boom, and there’s a good reason those companies went bust — the business models didn’t work.

What do you think? Would you try out SpiralFrog or is the service asking too much from you? What type of digital music service would you prefer? Share your thoughts in the comments below.

Mark Glaser :Mark Glaser is founder and executive director of MediaShift. He contributes regularly to Digital Content Next’s InContext site and newsletter. Glaser is a longtime freelance journalist whose career includes columns on hip-hop, reviews of videogames, travel stories, and humor columns that poked fun at the titans of technology. From 2001 to 2005, he wrote a weekly column for USC Annenberg School of Communication's Online Journalism Review. Glaser has written essays for Harvard's Nieman Reports and the website for the Yale Center for Globalization. Glaser has written columns on the Internet and technology for the Los Angeles Times, CNET and HotWired, and has written features for the New York Times, Conde Nast Traveler, Entertainment Weekly, the San Jose Mercury News, and many other publications. He was the lead writer for the Industry Standard's award-winning "Media Grok" daily email newsletter during the dot-com heyday, and was named a finalist for a 2004 Online Journalism Award in the Online Commentary category for his OJR column. Glaser won the Innovation Journalism Award in 2010 from the Stanford Center for Innovation and Communication. Glaser received a Bachelor of Journalism and Bachelor of Arts in English at the University of Missouri at Columbia, and currently lives in San Francisco with his wife Renee and his two sons, Julian and Everett. Glaser has been a guest on PBS' "Newshour," NPR's "Talk of the Nation," KALW's "Media Roundtable" and TechTV's "Silicon Spin." He has given keynote speeches at Independent Television Service's (ITVS) Diversity Retreat and the College Media Assocation's national convention. He has been part of the lecture/concert series at Yale Law School and Arkansas State University, and has moderated many industry panels. He spoke in May 2013 to the Maui Business Brainstormers about the "Digital Media Revolution." To inquire about speaking opportunities, please use the site's Contact Form.

View Comments (26)

  • I honestly can't believe you people. Well, I don't want to anyway. I am so depressed by the degeneration of my generation - today's youth. Ninety seconds??! That's nothing! I think SpiralFrog has a good idea, and if it helps to teach patience to youth, I'm all for it. And - here is where I get to laugh at the rest of you - ipod is silly anyway, Creative is so much cooler. I will be very content listening to my free SpiralFrog music on my Zen Vision: M.

  • Zaziggy.com already has a site up that's not regulating the type of music files. The ads are small and not lengthy. The musicians are independent but they're filtering artists so there is talent on the site. It's not a huge lineup but they're growing steadily.

  • I'd never pay for any compressed audio files, DRM or no. An mp3 is missing about 70% of the info compared to a cd track, they're fine for a car where road noise covers the fact that it sounds crappy, but not for anyone of dicriminating taste listening at home or with headphones. WMA is even worse in my opinion because it is a "Windows" file.
    I think however Spiralfrog does have a legitimate place in that you can listen to songs from an album before you decide to buy the cd, which was my major complaint (other than outrageous price, more than a dvd) about buying legal cds.

  • The major flaws in the SpiralFrog model for me are twofold,
    1) DRM - can't play on my media streamer, even though it's "plays-for-sure" certified

    2) DRM - if SpiralFrog goes under, all the tracks that I have spent a lot of time downloading quickly (in 30 days) become useles.

    I would rather pay a reasonable amount at somewhere like allofmp3.com or mp3sparks and have a file that I can backup, burn and play.

    If the recording industry really wants to control the music, then develop personal licences that allow an individual to play any track on any device that they own

  • I've been trying to like SprialFrog... I want to be able to find songs I like (or whole albums if needed) and get the songs easily and quickly. I want to make cd's of my favorites.... While I am working away at my computer, I like it fine. What I want to do is burn the songs to a cd, but that is not easy without (probably illegal) converters. It doesn't seem worth the hassle. I don't have a problem paying for each song I like with iTunes... I'll likely just use that.

  • U could just download an audio recorder software, and play the song and click record on the audio recorders and play the song, its excellent quality and free if u search on download.com or some othe place

  • I can't see this working. As for the person who commented on how 90 seconds is nothing, what that person needs to realize is that the average person has hundreds of songs. now lets take that measly 90 seconds and do that 300 times, thats 7.5 hours of wait time... Thats a lot of time. Thats not even mentioning how the songs expire, i honestly don't want to have to re-download 100s of songs. Finally with Ipods controlling the majority of the industry... this is doomed to failure.

  • You can download softwear for free to unprotect your music. So when you download it off the site you can change the format to mp3 and put it on your ipod so it wont expire

  • Spirafrog is awful!! I do not recommend it. And it doesnt take 90 minutes to download a song, their server is so slow even if you have a high speed connection, you have to keep refreshing the page so many times. And all of that trouble for what, so you have to redownload everything when your license expires.

  • i love SpiralFrog it work good but big brother like iTunes and others want you to pay for song they did not write or sing!!! WHERE IS FREEDOM ????

Comments are closed.