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What motivates you to do work for no pay?

This has been a nagging question for me. I know that America Online in its early days was helped immensely by the volunteer work done by hundreds of chat room moderators. Many online services such as Amazon and eBay and Craigslist depend on the work done by so many of its customers, who help monitor what goes on there, and write reviews of products (in the case of Amazon). With many new citizen media projects, they are depending on the work of the community of users — with little or no pay. So why do you do this work for free? Is it helping the common good? Are you helping others? How do you justify this work that reaps huge benefits for a corporation? And what about writing a blog or producing a podcast for no pay? Why do you do it? Share your thoughts in comments, and I’ll publish the best ones in next week’s Your Take roundup.

Mark Glaser :Mark Glaser is founder and executive director of MediaShift. He contributes regularly to Digital Content Next’s InContext site and newsletter. Glaser is a longtime freelance journalist whose career includes columns on hip-hop, reviews of videogames, travel stories, and humor columns that poked fun at the titans of technology. From 2001 to 2005, he wrote a weekly column for USC Annenberg School of Communication's Online Journalism Review. Glaser has written essays for Harvard's Nieman Reports and the website for the Yale Center for Globalization. Glaser has written columns on the Internet and technology for the Los Angeles Times, CNET and HotWired, and has written features for the New York Times, Conde Nast Traveler, Entertainment Weekly, the San Jose Mercury News, and many other publications. He was the lead writer for the Industry Standard's award-winning "Media Grok" daily email newsletter during the dot-com heyday, and was named a finalist for a 2004 Online Journalism Award in the Online Commentary category for his OJR column. Glaser won the Innovation Journalism Award in 2010 from the Stanford Center for Innovation and Communication. Glaser received a Bachelor of Journalism and Bachelor of Arts in English at the University of Missouri at Columbia, and currently lives in San Francisco with his wife Renee and his two sons, Julian and Everett. Glaser has been a guest on PBS' "Newshour," NPR's "Talk of the Nation," KALW's "Media Roundtable" and TechTV's "Silicon Spin." He has given keynote speeches at Independent Television Service's (ITVS) Diversity Retreat and the College Media Assocation's national convention. He has been part of the lecture/concert series at Yale Law School and Arkansas State University, and has moderated many industry panels. He spoke in May 2013 to the Maui Business Brainstormers about the "Digital Media Revolution." To inquire about speaking opportunities, please use the site's Contact Form.

View Comments (6)

  • I blog to share information. To hopefully help someone find something that they were looking for, or even find something they didn't know they could use.

    My pay? Comments. Comments/feedback are the currency of blogging in my opinion. Comments and that precious link-love.

  • I work to do good ... because I care ... because I believe in making a difference and leaving this world slightly changed for the better. It sounds schloky (sp?) but that is how it is ...

    Thanks.

  • There's nothing altruistic about it. I blog because it's fun. I get to blather on about what's intereting to me, without worrying about pleasing a boss or editor. If someone reads it and likes it, and lets me know about it, that's an added bonus.

    (I also volunteer for PTA and my child's athletic organization, but you weren't asking about that kind of work without pay, were you?)

  • To blog for altruistic purposes is difficult to say the least. At what point does your altruism become mere ramblings or personal opinion? If you've been blogging long enough, and have a large enough following of readers, why not toss some AdSense advertisements or banners on your site to make a few extra bucks? Oops, bye bye altruism. Or perhaps you could produce a compilation of your best posts and publish them so others have a handy portable paperback of your best thoughts. Again, commercialism rears it's ugly head.

    Bloggers can start altruistically, but it takes a dedicated community to continue that purpose, to push the blogger in new directions when they find themselves in a rut or continually posting on a particular topic, beating the horse until the ghost has long left the body. I started blogging because I believed that others could benefit from my thoughts on educational technology (again, is the egotistical viewpoint of others benefitting from my thoughts altruistic?). What I found was that so many others shared my ideas, that including a forum on the site was a more democratic, and easier, way of filtering through all of the thoughts and providing a place for a wide range of voices.

    That's really what it comes down to; working for no pay just isn't engaging (at least not for me) without some communal or mutually beneficial reward that will not just benefit myself, but others searching for the same answers or looking for a forum to voice their own thoughts. The reward in blogging pro-bono is to find those that you can relate with each other beyond your own limited set of experiences, beyond your limited range of knowledge, and to create a whole that is much more stronger and longer lasting than its parts.

  • I think the question was also seeking comments from others who are not bloggers but contribute time, energy and expertise to a cause, company or activity without pay. Nothing against bloggers - your work is invaluable, but I would love to hear from others who do work with no pay either until the company or activity becomes financial viable or just for the cause/mission.

  • Well, I just realized the focus was on web based work, but not just blogging. Interested in other examples like AOL and Craigslist.

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